These Terms of Service (“Terms”) govern your access to and use of Dojo Trading, available at dojo-trading.com (the “Service”). The Service is operated by Zero Ika, P.IVA 01280970250, with registered address at Belluno, Italy (“we”, “us”, “our”, the “Provider”).
By creating an account, subscribing to, or otherwise using the Service, you (“you”, the “User”) agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Who we are and how to contact us
The Service is provided by Zero Ika (P.IVA 01280970250, Belluno, Italy).
You can reach us through the in-app support channel at dojo-trading.com/support, which is the official contact point for all questions, complaints, requests to exercise your right of withdrawal (the 14-day cooling-off period — see Section 6) and other notices under these Terms.
The Service’s technology infrastructure is operated on our behalf by a technology provider (acting as our data processor — see the Privacy Policy). Your contractual relationship is solely with the Provider named above.
2. Eligibility and account
2.1 You must be at least 18 years old and able to enter into a binding contract to use the Service.
2.2 You must provide accurate registration information and keep it up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us through dojo-trading.com/support without undue delay if you suspect unauthorised use.
2.3 Access to paid features additionally requires linking a Telegram account and an active subscription, as described below and during onboarding.
3. The Service
3.1 Dojo Trading is a trading-education and journaling platform. It provides, depending on your access level: a personal trade journal and portfolio view, educational content (written analyses, articles and video lessons authored by us), community features, and AI-generated reflections on your own past trading activity (“Sensei AI”).
3.2 The Service is provided for educational and informational purposes only. It does not provide financial, investment, tax or legal advice. See Section 9 (Risk Disclaimer), which is a fundamental part of these Terms.
3.3 We may add, change, or remove features over time. We will not materially reduce the core paid functionality you subscribed to without notice.
4. Subscriptions, pricing and payment
4.1 Paid subscription. Access to the full Service requires a paid subscription. The current price, billing interval and what is included are shown on the pricing page and at checkout before you pay.
4.2 Merchant of record. Payments are processed through Stripe. The Provider named in Section 1 is the merchant of record(seller) for your subscription. Stripe acts as our payment processor; your card details are entered directly into Stripe’s secure checkout and are not stored by us.
4.3 Recurring billing. Subscriptions renew automatically at the end of each billing period at the then-current price, using your saved payment method, until cancelled. By subscribing you authorise these recurring charges.
4.4 Taxes. Prices are inclusive or exclusive of VAT as indicated at checkout. Applicable VAT is calculated and charged based on your location.
4.5 Failed payments. If a renewal payment fails, we may retry the charge and may suspend access to paid features until payment succeeds. Prolonged non-payment may result in cancellation.
4.6 Price changes. We may change subscription prices. Any change applies from your next billing period, and we will give you reasonable advance notice. Continuing to use the Service after a price change takes effect constitutes acceptance; if you do not accept, you may cancel before the change applies.
5. Cancellation
5.1 You may cancel your subscription at any time from the subscription page in your account settings.
5.2 Legacy members. If you joined through our Telegram channel and your subscription is still billed through the Telegram bot, you must cancel through that Telegram bot, where your payment is managed.
5.3 Cancellation stops future renewals. Unless a refund applies under Section 6, cancellation does not retroactively refund the current billing period — you retain access until the end of the period you have already paid for.
6. Right of withdrawal and refunds (EU consumers)
6.1 14-day right of withdrawal. If you are a consumer in the EU, you have the right to withdraw from your subscription within 14 days of the start of the contract, without giving any reason, in accordance with Directive 2011/83/EU and the Italian Codice del Consumo.
6.2 Digital content / immediate access — important. The Service is digital content and an online service supplied immediately. By subscribing and starting to use the Service during the 14-day period, you expressly request immediate performance and acknowledge that you lose your right of withdrawal once the Service has been fully provided / once you begin using it, to the extent permitted by law. You are asked to consent to this at checkout.
6.3 How to withdraw. To exercise the right of withdrawal where it still applies, send an unequivocal statement through dojo-trading.com/support before the 14-day period expires. You may use the model withdrawal form but are not required to.
6.4 Refund timing. Where a withdrawal is valid, we will refund the amounts due without undue delay and no later than 14 days from when we are informed, using the same payment method you used, at no cost to you.
6.5 Goodwill refunds. Outside the statutory right of withdrawal, refunds are at our discretion. Contact us through dojo-trading.com/support and we will review your case in good faith.
7. Acceptable use
You agree not to:
- use the Service in any way that breaches applicable laws or regulations;
- attempt to gain unauthorised access to any part of the Service, other accounts, or our systems;
- upload or transmit malware, or interfere with or disrupt the Service or its infrastructure;
- scrape, crawl, harvest, or use automated means to access the Service except as expressly permitted;
- reverse-engineer, decompile, or attempt to extract the source code of the Service;
- share, resell, or sublicense your account or access; accounts are for a single user;
- copy, redistribute, or publicly republish our educational content (analyses, articles, videos) outside the Service without our written permission;
- impersonate any person or entity, or harass, abuse, or harm other users in community features.
We may remove content and suspend or terminate accounts that breach this Section (see Section 12).
8. Content and intellectual property
8.1 Your content.You retain ownership of the trade data, journal entries, screenshots and other content you submit (“User Content”). You grant us a limited licence to host, store, and process your User Content solely to operate and provide the Service to you (including generating your Sensei AI reflections). We do not claim ownership of your User Content and do not use it to provide a service to anyone else.
8.2 Our content. All educational content, the Dojo Trading name and branding, the platform software, design and underlying technology are owned by us or our licensors and are protected by intellectual-property law. Your subscription grants you a personal, non-exclusive, non-transferable right to access this content for your own educational use only.
9. Risk Disclaimer — trading and financial content
This Section is essential. By using the Service you confirm you have read and understood it. A standalone version is published at dojo-trading.com/risk-disclaimer.
9.1 Educational only — not financial advice. All content provided through the Service — including our written analyses, articles, video lessons, community discussion, Sensei AI summaries, and any data or tools shown — is provided for general educational and informational purposes only. It does not constitute, and must not be relied upon as, financial, investment, trading, tax, accounting or legal advice, nor a recommendation, solicitation, or offer to buy or sell any financial instrument.
9.2 We are not a registered financial advisor. The Provider is not a registered or licensed investment advisor, broker, or financial intermediary, and does not provide personalised investment advice. Nothing in the Service is tailored to your individual financial situation, objectives, or risk tolerance.
9.3 Trading involves substantial risk. Trading and investing in financial instruments — including cryptocurrencies and equities — carry a high level of risk and can result in the loss of some or all of your capital. Past performance, including any results, analyses, or examples shown on the Service, is not indicative of future results.
9.4 Your decisions are your own. You are solely responsible for your own trading and investment decisions. You should conduct your own research and seek advice from a qualified, independent professional licensed in your jurisdiction before making any financial decision. Any action you take based on the Service is strictly at your own risk.
9.5 AI-generated content. Sensei AI produces automated reflections on your own past, self-recorded trading activity. These reflections may be incomplete, inaccurate, or wrong, are not advice, and must not be relied upon as a basis for any trading decision.
10. Disclaimer of warranties
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or that any content is accurate or complete. This Section does not exclude or limit any rights you have as a consumer that cannot be excluded under applicable mandatory law.
11. Limitation of liability
11.1 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded or limited under applicable mandatory law (including mandatory consumer protections).
11.2 Subject to Section 11.1, and to the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages, nor for any trading or investment losses howsoever arising, nor for loss of profits, data, or goodwill.
11.3 Subject to Section 11.1, our total aggregate liability arising out of or in connection with the Service or these Terms shall not exceed the total amount you paid us for the Service in the 12 months preceding the event giving rise to the liability.
12. Suspension and termination
12.1 By you. You may stop using the Service and cancel your subscription at any time (Section 5), and you may request deletion of your account through dojo-trading.com/support.
12.2 By us. We may suspend or terminate your access where you materially breach these Terms (including the Acceptable Use rules in Section 7), where required by law, or to protect the Service or other users. Except where a breach requires immediate action or notice is impossible, we will give you reasonable notice and, where appropriate, an opportunity to remedy the breach.
12.3 Effect of termination. On termination, your right to access the Service ends. You may request an export of your User Content before deletion. We will handle your data after termination in accordance with the Privacy Policy.
13. Changes to these Terms
We may update these Terms. For material changes we will give you reasonable advance notice (for example by email or in-app notice). Changes take effect on the date stated. If you do not accept a material change, you may cancel before it takes effect; continued use after the effective date constitutes acceptance.
14. Governing law and jurisdiction
14.1 These Terms are governed by the laws of Italy.
14.2 If you are a consumer, this choice of law does not deprive you of the protection afforded by the mandatory consumer-protection provisions of the country in which you habitually reside, and you may bring proceedings in the courts of your country of residence as provided by EU law.
14.3 Subject to Section 14.2, the courts of Belluno, Italy shall have jurisdiction over disputes arising from these Terms.
15. Miscellaneous
15.1 If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
15.2 Our failure to enforce any right or provision is not a waiver of that right or provision.
15.3 You may not assign your rights under these Terms without our consent. We may assign our rights and obligations, for example as part of a business transfer, without reducing your rights as a consumer.
By creating an account or subscribing, you acknowledge that you have read, understood, and agree to these Terms of Service, including the Risk Disclaimer in Section 9.